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Keatext
✓ verifiedPaid
AI text-analytics platform that turns reviews, surveys, and support tickets into CX insights and recommendations.
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Pricing
Basic: $550/mo (up to 10,000 records/yr)
Pro: $999/mo (up to 20,000 records/yr)
Enterprise: from $1650/mo (30,000+ records/yr)
Free trial available
Core features
- ✦AI analysis of reviews, surveys and tickets
- ✦Unified feedback dashboards
- ✦Focus recommendations
- ✦Sentiment and theme detection
- ✦Multilingual support
- ✦CSV and cloud-application integrations
Use cases
- →Analyze customer feedback at scale
- →Reduce churn by finding root issues
- →Track CSAT and NPS drivers
- →Inform product and CX decisions
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