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Iokoo
✓ verifiedPaid
French IT-support service for small businesses combining a context-aware AI assistant with certified human experts on demand.
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Pricing
Standard: EUR 8/mo (unlimited AI assistant, up to 5 users, 1 expert ticket/yr)
Core features
- ✦Context-aware AI assistant trained on your IT setup
- ✦Escalation to certified human experts via tickets
- ✦Under-15-minute response during business hours
- ✦Ability to feed in your own procedures and docs
- ✦ISO 9001-certified, EU-hosted support
- ✦Covers hardware, software, email, printing, VPN and security
Use cases
- →Day-to-day IT troubleshooting for small firms
- →Getting expert advice on tools, hardware or GDPR
- →Escalating complex issues to human technicians
- →Centralizing support across multi-site or franchise networks
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