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Blix
✓ verifiedFree trial
AI text-analysis tool that codes open-ended survey responses and reviews into themes and quantified insights for market researchers.
5.3K saves
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spiralup.co
✓ verifiedFreemium
AI agent that reads through app reviews, chats, calls and surveys so teams can ask questions about customer feedback in plain language.
4.7K visits/mo
Pricing
No public pricing
Free trial available
Free: $0/month (one-time Google Play review scan, 20 queries/day, basic sentiment analysis)
Core features
- ✦Automated open-end coding
- ✦AI topic and theme discovery
- ✦Automated reports and dashboards
- ✦Multilingual analysis out of the box
- ✦Excel/CSV/SPSS import and export
- ✦Private, no-training data handling
- ✦Conversational AI querying of aggregated customer feedback
- ✦Sentiment and theme analysis across channels
- ✦Multi-channel ingestion (reviews, chats, calls, surveys)
- ✦Automated daily/weekly AI digest reports
- ✦PII redaction and SOC 2 compliance
- ✦Integrations with platforms like Zendesk, Salesforce and Qualtrics
Use cases
- →Code survey open-ends fast
- →Analyze online reviews and NPS/CSAT comments
- →Speed up market-research insights
- →Analyze multilingual feedback
- →Product teams identifying top user complaints and feature requests
- →Customer support tracking sentiment trends over time
- →Enterprises unifying feedback taxonomy across multiple channels
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