Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
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XAPP AI
✓ verifiedPaid
AI booking and lead-capture agent for local service businesses that turns website and search traffic into appointments.
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replient.ai
✓ verifiedFreemium
AI tool that drafts, moderates, and automates replies to comments across Facebook, Instagram, TikTok, LinkedIn, YouTube, and app reviews.
102K visits/mo
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Arena
✓ verifiedFreemium
Engagement suite adding live chat, comments, polls and live blogs to publisher and brand sites to grow and monetize audiences.
145K visits/mo
Pricing
Starter: $99/month per location (online booking)
Growth: $249/month per location (booking + AI customer experience)
Pro: $399/month per location (booking + AI CX + AI analytics)
No public pricing
Free: $0/mo
Starter: $49/mo
Professional: $249/mo
Business: $999/mo
Free trial available
Core features
- ✦24/7 AI booking agent embedded across Google, website and social channels
- ✦Automatic service-matching based on a customer's described issue
- ✦Lead/appointment delivery to CRM or field-service software via API
- ✦Business-intelligence reporting from every customer interaction
- ✦Multi-location pricing with volume discounts
- ✦Pre-built integrations across marketing and service channels
- ✦Central dashboard for comments across Facebook, Instagram, TikTok, LinkedIn, YouTube, Google/App Store reviews
- ✦AI-generated on-brand reply suggestions
- ✦Automatic hiding of spam, complaints, or abusive comments
- ✦Sentiment analysis and comment tagging
- ✦Custom automation workflows (100+ templates)
- ✦Multilingual reply support
- ✦Learns from past replies and pulls live product prices from the brand's site
- ✦Threaded comments
- ✦Real-time group chat
- ✦Live blog streams
- ✦AI polls and moderation
- ✦First-party data capture
- ✦No-code website embed
Use cases
- →Home-service businesses (plumbing, HVAC) capturing after-hours leads
- →Multi-location franchises standardizing booking across sites
- →Agencies offering AI booking as a managed service to clients
- →Businesses wanting analytics on which channels drive bookings
- →Brands managing high comment volume across multiple social channels
- →Teams wanting to protect brand reputation from spam/abuse automatically
- →E-commerce brands answering pricing/shipping questions in comments at scale
- →Companies needing multilingual community management
- →Live event coverage
- →Growing on-site community
- →Monetizing audience with ads
- →Capturing first-party data
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