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Teloz
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AI-native cloud phone and contact-center platform combining NLP call routing, an AI receptionist and real-time supervisor analytics.
59K visits/mo
Pricing
No public pricing
Starter: $7.99/mo per user
Professional: $15.99/mo per user
Enterprise: $25.99/mo per user
Free trial available
Core features
- ✦Immersive simulations
- ✦AI-powered practice sessions
- ✦Personalized coaching
- ✦Data-driven insights
- ✦Skills gap analysis
- ✦AI receptionist that answers and routes calls in natural language
- ✦Omnichannel contact center across voice, SMS, chat and WhatsApp
- ✦Live call transcription and per-call sentiment scoring
- ✦CRM click-to-call with automatic activity logging
- ✦Business SMS/MMS with carrier registration handled for you
- ✦Real-time supervisor dashboards and QoS telemetry
Use cases
- →Improving customer service skills through simulated interactions
- →Developing leadership competencies with practice-based scenarios
- →Enhancing sales performance through realistic sales simulations
- →Training healthcare professionals in patient communication and care
- →Preparing educators for classroom management and student engagement
- →Replacing a legacy PBX with cloud phone plus AI receptionist
- →Contact centers wanting live sentiment tracking and agent coaching
- →Sales teams needing CRM-integrated calling and texting
- →Multi-site operations needing unified call analytics
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