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Enterprise agentic-AI platform deploying AI agents and assistants for IT, HR, finance and customer-service automation.
Enterprise voice-AI platform for building phone agents on dedicated infrastructure, with per-minute pricing and HIPAA/SOC2/PCI compliance.
AI tool that drafts, moderates, and automates replies to comments across Facebook, Instagram, TikTok, LinkedIn, YouTube, and app reviews.
Engagement suite adding live chat, comments, polls and live blogs to publisher and brand sites to grow and monetize audiences.
AI-native cloud phone and contact-center platform combining NLP call routing, an AI receptionist and real-time supervisor analytics.
No public pricing
Free trial available
No public pricing
Free trial available
Free trial available
- ✦Library of purpose-built enterprise AI agents
- ✦Agent Composer to build agents in natural language
- ✦Aisera Unify to integrate agents, apps and tools
- ✦AI assistant and agent-assist for staff
- ✦Enterprise LLMs with security and compliance (TRAPS)
- ✦Analytics, observability and continuous optimization
- ✦AI phone agents (inbound and outbound)
- ✦No-code agent builder (Norm)
- ✦Scenario testing before launch
- ✦Omnichannel voice, SMS, iMessage and chat
- ✦Telephony and CRM integrations
- ✦Enterprise compliance and on-prem options
- ✦Central dashboard for comments across Facebook, Instagram, TikTok, LinkedIn, YouTube, Google/App Store reviews
- ✦AI-generated on-brand reply suggestions
- ✦Automatic hiding of spam, complaints, or abusive comments
- ✦Sentiment analysis and comment tagging
- ✦Custom automation workflows (100+ templates)
- ✦Multilingual reply support
- ✦Learns from past replies and pulls live product prices from the brand's site
- ✦Threaded comments
- ✦Real-time group chat
- ✦Live blog streams
- ✦AI polls and moderation
- ✦First-party data capture
- ✦No-code website embed
- ✦AI receptionist that answers and routes calls in natural language
- ✦Omnichannel contact center across voice, SMS, chat and WhatsApp
- ✦Live call transcription and per-call sentiment scoring
- ✦CRM click-to-call with automatic activity logging
- ✦Business SMS/MMS with carrier registration handled for you
- ✦Real-time supervisor dashboards and QoS telemetry
- →Automating IT service desk and ITSM
- →HR and employee self-service
- →Customer-service ticket deflection
- →Finance and procurement automation
- →Automating customer-service calls
- →IVR replacement and appointment booking
- →Outbound sales and lead qualification
- →Regulated-industry voice automation
- →Brands managing high comment volume across multiple social channels
- →Teams wanting to protect brand reputation from spam/abuse automatically
- →E-commerce brands answering pricing/shipping questions in comments at scale
- →Companies needing multilingual community management
- →Live event coverage
- →Growing on-site community
- →Monetizing audience with ads
- →Capturing first-party data
- →Replacing a legacy PBX with cloud phone plus AI receptionist
- →Contact centers wanting live sentiment tracking and agent coaching
- →Sales teams needing CRM-integrated calling and texting
- →Multi-site operations needing unified call analytics