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Fully-managed service that designs, deploys and operates AI phone agents for calls, bookings and support.
Realtime voice AI platform offering low-latency TTS, STT and multi-provider LLM routing for developers building conversational apps.
Enterprise conversational-AI suite from FPT for chatbots, voice agents, eKYC and document automation across industries.
Enterprise voice AI platform with in-house telephony for building and running automated inbound/outbound phone agents at scale.
ByteDance's Coze (Kouzi): an all-in-one AI office assistant for writing, slides, sheets, design, podcasts and images.
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- ✦Done-for-you AI phone agent design
- ✦24/7 inbound and outbound call handling
- ✦CRM, calendar and knowledge-base integration
- ✦Sub-500ms voice latency
- ✦Human escalation and call routing
- ✦Ongoing monitoring and optimization
- ✦Realtime TTS-2 with voice cloning, design and inline direction
- ✦Speech-to-text with voice profiling, diarization and timestamps
- ✦End-to-end speech-to-speech Realtime API over WebSocket/WebRTC
- ✦LLM Router across OpenAI, Anthropic, Google and 220+ models at cost
- ✦100+ languages with cross-lingual voice cloning
- ✦SOC 2 Type II, HIPAA and GDPR compliance
- ✦Chatbot and conversational-AI building platform (Chat/Engage)
- ✦AI voice agents and text-to-speech (Voice Maker)
- ✦eKYC identity verification
- ✦Document reading and automation (FPT AI Read)
- ✦AI agents for customer service and knowledge management
- ✦Industry solutions for banking, insurance, retail, logistics
- ✦Visual flow designer for building voice agent logic
- ✦Automated test center that simulates calls before launch
- ✦In-house telephony network with sub-100ms latency claims
- ✦Real-time call monitoring, auto-QA and analytics
- ✦Multi-agent architecture with specialized subflows
- ✦Omnichannel deployment across voice, chat and SMS
- ✦Integrations with CRMs and enterprise telephony (Cisco, Avaya, Genesys)
- ✦AI writing
- ✦AI presentation/PPT generation
- ✦AI spreadsheets and tables
- ✦AI design
- ✦AI podcast generation
- ✦AI image generation
- →Offload inbound support calls
- →Book appointments automatically
- →Qualify and follow up leads
- →Run outbound campaigns
- →Voice-first companion and consumer apps
- →Customer support and conversational agents
- →Language learning and education tools
- →Interactive game NPCs and media
- →Routing LLM traffic to optimize cost, latency or quality
- →Automating customer service with chatbots and voice agents
- →Verifying identity with eKYC during onboarding
- →Automating document processing
- →Improving call-center quality and sales efficiency
- →Enterprises automating high-volume inbound customer service calls
- →Healthcare and financial services deploying compliant voice agents
- →BPOs replacing manual call handling with AI receptionists
- →Drafting documents
- →Building presentations
- →Generating spreadsheets
- →Creating designs and images
- →Producing podcasts